M800 Limited Apps
CINNOX 3.0.002.1124
CINNOX is an innovative customer engagement and analyticsplatformthat humanises connections for better business.Connect,orchestrate, and evaluate all of your employee andcustomerinteractions through a unified platform, automatedworkflows, andactionable insights. Never miss an opportunity,always reply in aninstant with a human touch. The CINNOX mobile appmakes customersupport and team collaboration easier than everbefore: - Receiveenquiries from customer’s preferred communicationchannel -Visualise the customer journey in a single pane view -Swap betweencommunication channels, or even initiate a video callor conferencecall - Route enquiries or forward calls to the mostsuited staffInstall the CINNOX app on your mobile to stay on top ofcustomerenquiries anywhere and keep delivering that fantasticserviceyou’re known for. CINNOX: Humanise Connections for BetterBusiness.Use the CINNOX web platform to power the total experienceof yourbusiness: Elevate Customer Experiences: - Customers canengage withyour business on any channel they prefer at any time -Improvefirst time resolution by connecting them to the right agentfor agiven situation - Reduce wait time through automation and“alwayson” support at every touchpoint, at scale - Offerseamlessswitching between voice, video, conferencing, acrosstelecom anddigital channels to best match the type of responseneeded OptimiseEmployee Experiences: - Collaborate and escalateefficiently tofacilitate timely resolution of complex customerenquiries -Analyse interaction data to improve team performance andactionablebusiness strategies Visit our website www.cinnox.com tolearn moreabout how you can connect, orchestrate, and evaluate forbetterbusiness.
